Ordering Process Orders are made by completing the form on the ‘Buy Video’ page. Once submitted we will be in touch to confirm your order and will send you an invoice for payment. All orders are delivered via email as digital downloads.

Personal Privacy  We will not intentionally film the face of an audience member and will do our best to ensure that those who appear on-stage are portrayed in a positive manner.  We trust that anyone who appears on stage (eg. Hosts, Guests, Judges, Support Crew, etc) are aware that the Event is being recorded and that they may therefore appear on the video.

Delivery Times  We aim to post out all video orders in 4-6 weeks of the event. We have many events in November/December so it can take us a bit longer for shows in that period.  We aim to publish photos within 14 days of the show.  If you have supplied an email address with your order then we will advise when your order has been posted.

Digital Downloads are written in High Definition (12-18mbps or higher). They will be segmented into files of no more than 4GB. These will be emailed to you.